Travel. Redefined.
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Your time is precious.
Did you know that on average it takes 12 hours to plan a holiday? That's not the fun part either. From comparing websites to checking reviews, not to mention pesky hidden taxes and charges, it's no wonder that 1 in 4 people find it a stressful experience. Wouldn't it be great if you had the best in expert advice at your fingertips while saving money and earning points too?
Welcome to Serendipity.
Your Personal Travel Concierge
When you travel with Serendipity, you don’t just speak to a travel consultant. You get so much more.
For a small fee, we will do the leg-work for you. Tell us where you want to go and we’ll do the rest. From flights and hotels to car-hire, transfers, experiences and tours, we’ll find you the cheapest and most efficient options, then tell you how to book them yourself. Why pay an agent up to 25% commission when you can go direct to earn points, frequent flyer miles, hotel upgrades and so much more?
No agent commission
No-one wants to pay over the odds. Most agents charge a commission of between 10% and 25% Why pay more when you can book directly and save money?
Flexibility
All our options come with flexibility as we know how plans can suddenly change
Earn points
Booking directly with airlines and hotels is the best way to rack up those valuable reward points that can be put towards future upgrades.
Breakfast, always.
There is no better way to start the day. So you can enjoy breakfast at all our featured hotels when booking with us
Save time
We know how busy you are. Between work and home, there’s precious little time left for hunting out the best deals. Let one of our travel experts do the hard work for you. We’ll present you with the most cost-effective option and send you links so you can book and pay instantly.
Start to Finish
Power up your journey with a full range of travel needs from UK airport parking to airport lounge access
Book direct
By booking directly you’re more likely to have flexibility if plans suddenly change. If you don’t have the time to make changes yourself, one of our experts will handle it all for you.
Travel Expertise
Our #travelgeeks work out the most efficient and comfortable way to travel to your destination
Super Support
If that wasn’t enough, we’re bringing super-powered support to all our customers.
Unlimited travel support
Chat to your consultant via WhatsApp
Avios points management, helping you find the most efficient way to use your valuable points.
How It Works
Start.
Simply click the ‘get started’ link on this page. Complete the form and one of our consultants will reply and advise if we’re the right service to book your trip. If you prefer, you can arrange a time to speak to us here.
If we are, we’ll send you a link to pay a small consultation fee of £99. If you’re not quite sure we’re right for you after the first quote, we’ll happily refund the fee.
Plan.
We’ll plan your itinerary within 48 hours of receiving your fee payment. From expert destination advice to how to use that stash of air miles, our service goes further than any travel company out there.
As a partner of 360 Private Travel, who are a member of Virtuoso, you’ll have access to a treasure trove of benefits during your travels.
Book.
When you’re ready to book your trip, contact your consultant and we’ll get to work finalising your travel plans.
We’ll take care of all the fine details, and remember, using Serendipity means access to exclusive benefits.
If you have Avios miles, let our #pointgeeks work out the best way to bag an upgrade or use your miles to your advantage.
Travel.
We don’t stop there. Our service comes with additional support to make you feel like a travel superstar.
You’ll receive unlimited support before, during and even after your trip. If you need advice on how to change your travel arrangements, simply message your personal consultant and we’ll have the answers to you in a jiffy.
With expertise in over 95 countries, Serendipity is on hand to organise anything from honeymoons to a short break.
Serendipity is an independent agent for 360 Private Travel
Book with Serendipity today with our 100% money-back guarantee
If after your first quote is received you don’t feel Serendipity is for you,
we’ll refund your consultancy fee in full. No questions asked.
Travel Made For You.
Points Management
Do you have a stash of Avios, Hilton Honors or even American Express Rewards but don’t know how best to use them?
At Serendipity, our #pointgeeks are experts in using points and rewards efficiently, whether that’s credit cards, airlines, hotels or even cash-back sites and supermarkets. With our experience in redeeming points for travel worldwide, a business class flight may not be as far out of reach as you think!
The Detail
At Serendipity, we obsess over the little details so you don’t have to. All our travel partners are diligently checked so you don’t end up being stung by a fly-by-night agent.
We help make sense of the complicated protection such as ATOL so you know what you’re actually covered for. When you join we go through your preferences to understand everything you’re looking to include.
Travel Safe
2020 changed the way we travel. Unfortunately, the new normal may be here to stay for the foreseeable future. Our consultants are here to help you with all the information you need to stay safe while travelling. From COVID-19 requirements to recommended inoculations and even in-destination safety tips, our aim is to prepare you with as much information as possible.
Earn Serendipity Credits
After you join, we’ll give you your very own referral code to send to friends and family. For each new booking using your code, we’ll give you £100 credit to your next trip. There’s no limit to how many friends and family you refer!
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Family Friendly
We’ve hand-picked some of the best Muslim family destinations for you and your family. With beautiful destinations, breathtaking resorts and hotels, you’ll find the perfect getaway for you and your loved ones to unwind, enjoy, and relax.
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Muslim Friendly Honeymoons
Our team is on hand to discuss all types of experiences from a private villa in the Maldives, to an African safari adventure. Or maybe you want to be even more adventurous and head off into the desert four-wheel driving through Oman?
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Halal Friendly Hotels
Nothing is more important that being comfortable in your hotel when abroad or on holiday; luckily we have searched the four corners of the world to bring you a selection of halal friendly hotels that can offer you a peaceful and enjoyable holiday.
Have It Your Way
No two itineraries are ever the same. With our personal touch, we make travel planning completely customisable to suit your preferences and requirements. No matter how complex, our consultants help with the day-by-day planning so you know the must-see sights, best places to visit and even the best dining options to check out.
Our Partners
Check Out Where Everyone’s Going
Follow our journey.
Our Affiliations
Serendipity Tailormade Ltd is an independent agent for 360 Private Travel. All flights and flight-inclusive holidays booked are financially protected by the ATOL scheme
Your Questions
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Welcome to Serendipity Tailormade! With over 20 years’ experience in travel, we really know our stuff. We’ve partnered up with some of the most popular and well-known hotel and resort branches across the globe.
Looking for the ultimate getaway? At Serendipity Tailormade we strive to create the best holiday packages for couples, families, groups, and individuals. Our expert knowledge helps us make travel that much easier for you.
Whether you’re looking to travel near or far, our variety of destinations, tours, and cruises, will provide the ultimate holiday experience.
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Our tailormade holidays can take you to every corner of the world. From Europe to Asia, the Indian Ocean, Africa, the Pacific, the Americas, the Caribbean, and the Middle East, we’ve got a special place for everyone! Upon planning your next holiday, we’ll happily sit down with you and discuss your must-haves to create those unforgettable moments. With more than two decades’ experience in travel, we know which boxes to check. When it comes to putting together an experience of a lifetime for our clients, nothing is too much.
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At Serendipity Tailormade, the sky is the limit! We hand-pick can tailor your trip to cater to your holiday needs. If you’re looking for a 2-week getaway that will cover multiple destinations, just let us know! If you would like to upgrade to business or first class for your long haul flight, drop us a message. Anything is possible with us at Serendipity Tailormade, and we make it our top priority to meet your requests. All our recommended packages are simple guidelines and can be changed and tailored to your desire. At the end of the day, all we want is for you to embark on an experience you’ll never forget. Muslim travel doesn’t have to be complicated when working with the right people, making it even more important to us that we assess, inspect, and approve all our hotels, resorts, and tours beforehand.
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Whatever it is you’re looking for, we’re sure we can provide you with exactly that. When working with Serendipity Tailormade, your halal holiday will be nothing less than what you could have dreamt of. You will automatically become a part of our family, meaning, we’ll have your back throughout the planning, your halal trip, and upon returning. Wherever it is you decide to travel to, we will be available to help you with any special requests, unfortunate events, and more. At Serendipity Tailormade, creating a once in a lifetime experience is what we do, and what we do best.
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The next time you find yourself brainstorming for your next Islamic holiday, keep us in mind! Even better, get in touch via email or phone and let us give you an even more detailed insight on what it is we’re really capable of doing for you and your holiday. Let us be a part of your next escapade! Right from the onset, you will be flooded with experienced ideas, knowledge, suggestions, and the answers to all your important questions. If you already know what it is you have in mind, we’ll happily listen and get working to execute the plan. Whatever it is you decide you want to do, or wherever it is you want to go, we’ll put the pieces of the puzzle together for you, ensuring an easy and stress-free holiday from the beginning to the end.